FAQ

 

Q: My size is sold out, when will it restock?

Please stay up to date on our Instagram, TikTok for all restock updates!

Q: My package was lost/stolen/damaged. What do I do?

Unfortunately, we are not responsible for any lost, stolen, or damaged shipments.

Please file a claim through USPS or UPS if this happens.

Q: My item doesn't fit, can I return it?

Unfortunately, we do not accept returns or exchanges at this time. Please refer to our size charts prior to making a purchase.

Q: Where is Koziie Shop based?

Koziie Shop is located in Gettysburg, PA